Our work is led by Dr Kizanne James McCarthy and Dr Gwennetta Curry.

• Dr James McCarthy is a former clinician and NHS manager with extensive experience in public health and system leadership.

• Dr Curry is a Reader in Racialised Health Inequalities at the University of Edinburgh and a leading academic expert in her field.

Together, we bring a rare combination of real-world system experience and academic authority, ensuring our work is both credible and practical.

Most EDI training focuses on awareness, language, or compliance. While these are important, they are rarely enough to create sustained change.

Our approach focuses on workforce transformation. This includes:

• How power and decision-making operate in your organisation

• How inequity shows up in everyday policies and practices

• Supporting leaders and managers to act differently, not just think differently

• Creating psychologically safe spaces for honest reflection and accountability

This is why organisations work with us when previous EDI initiatives have not delivered impact.

Yes. All our training and consultancy is grounded in high-quality academic research, public health evidence, and real-world practice.

Our content is informed by current research on racialised health inequalities, workforce culture, and organisational change—combined with lived and professional experience within health and care systems.

No.

We create brave, respectful, and psychologically safe learning environments. Our work is challenging, but never shaming. We believe sustainable change happens when people feel supported to reflect honestly and take responsibility, rather than becoming defensive or disengaged.

We work with:

• NHS and healthcare organisations

• Universities and academic institutions

• Local authorities and public sector bodies

• NGOs and third sector organisations

• Senior leadership teams, managers, and frontline staff

We have trained dozens of midwives, doctors, nurses, managers, and leaders across these sectors.

Yes. Our programmes are intentionally designed to be doable and sustainable alongside full-time roles.

We use flexible, modular formats that balance learning, reflection, and application—so change happens without overwhelming staff or disrupting services.

Yes. We tailor our work to your organisational context, workforce, and priorities.

This may include adapting case studies, focusing on specific professional groups, or aligning with your existing strategies and regulatory requirements.

Both. We work with organisations across the UK and internationally, delivering both in-person and virtual programmes.

Our pricing reflects:

• The senior expertise involved

• The depth and quality of our evidence-led approach

• The time required to deliver meaningful change

We position our work as an investment in workforce capability, culture, and credibility, rather than a tick-box exercise.

Yes. We offer discounted rates for NGOs and third sector organisations, recognising their vital role and often limited resources.

Please contact us to discuss options that reflect your context.

While outcomes vary by organisation, clients commonly report:

• Increased confidence among staff and leaders to address inequity

• Improved quality of conversations about race, culture, and power

• Greater alignment between values, policy, and practice

• Stronger trust within teams and with the communities they serve

Our aim is lasting cultural and behavioural change—not short-term awareness.

Success is measured through a combination of:

• Participant feedback and reflection

• Evidence of changed practice or decision-making

• Alignment with organisational objectives

We work with clients to agree what meaningful success looks like from the outset.

Step 1: Initial Enquiry - You contact us via www.healthequitysolutions.co.uk with a brief outline of your organisation and areas of interest.

Step 2: Consultancy Enquiry & Assessment Session - All substantive enquiries begin with a paid consultancy assessment session that includes the following outputs.

-Initial Evaluation Session:

• Is led directly by Dr Kizanne James McCarthy and/or Dr Gwennetta Curry

• Explores your organisational context, challenges, risks, and ambitions

• Identifies where inequity or workforce barriers are most likely to sit

• Clarifies whether our expertise is the right fit for your needs

This ensures early conversations are focused, expert-led, and valuable in their own right.

-Quotation Development: Following the assessment, we will provide your organisation with a tailored proposal.

This includes:

• Programme design aligned to your workforce and strategy

• Recommended scope, format, and sequencing

• Clear deliverables, timelines, and investment

This approach avoids generic proposals and ensures you receive a considered, evidence-led offer.

Step 3: Delivery & Partnership - Once agreed, we move into delivery as a collaborative partner, supporting meaningful and sustainable organisational change.

Our work is senior, specialist, and bespoke.

Charging for assessment and proposal development:

• Ensures appropriate depth and rigour from the outset

• Respects the value of expert time and intellectual labour

• Results in higher-quality, more relevant programmes

• Saves organisations time by avoiding misaligned or superficial offers

Many clients find the assessment session alone provides clarity and value, regardless of whether they proceed.

We aim to be transparent while recognising that all work is tailored. Indicative ranges are outlined below:

Consultancy Assessment, Quotation & Enquiry Session
£500 – £1,000 + VAT
(90-minute expert-led session, including preparation and follow-up insights)

Programme Design Fee
From £2,000 + VAT
(Depending on the scope of the project)

Training & Workforce Transformation Programmes
From £3,500 for short interventions
£8,000 – £35,000+ for multi-session or phased transformation programmes

NGOs and Third Sector Organisations
Discounted rates are available. Please let us know your context when enquiring.

These ranges reflect senior expertise, evidence-led design, and meaningful delivery. Final investment is confirmed following assessment.

The assessment session is a structured, confidential conversation designed to create clarity.

It typically includes:

• Exploration of your organisational context, workforce, and priorities

• Identification of key risk areas, tensions, or inequities

• Discussion of previous EDI or equity-related activity and learning

• Clarification of what success would look like for your organisation

• Honest feedback on feasibility, readiness, and scope

You will leave the session with:

• Greater confidence about what is actually needed

• Clear options for next steps

• Insight you can use internally, regardless of whether you proceed with us

This session is led directly by Dr Kizanne James McCarthy and/or Dr Gwennetta Curry.

Our work is best suited to organisations that are:

• Serious about meaningful change

• Willing to reflect honestly

• Ready to invest in credibility, safety, and impact

If that sounds like you, we would welcome the opportunity to work together.

Our approach focuses on workforce transformation. This includes:

• How power and decision-making operate in your organisation

• How inequity shows up in everyday policies and practices

• Supporting leaders and managers to act differently, not just think differently

• Creating psychologically safe spaces for honest reflection and accountability

This is why organisations work with us when previous EDI initiatives have not delivered impact.

Last updated: June 2026

This policy explains, in plain English, what personal information I collect when you use my website or work with me, why I collect it, and what rights you have over it. I am committed to handling your information carefully, lawfully and only for the reasons set out below.

1. Who I Am

•     Trading name: Dr Kizanne James, trading as Health Equity Solutions (a sole trader).

•     Website: www.healthequitysolutions.co.uk

•     Contact for privacy matters: admin@healthequitysolutions.co.uk

•     Postal address: [insert your business contact address, or omit if you prefer]

•     I am the “data controller” for the personal information described in this policy, meaning I decide how and why it is used.

•     ICO registration: C1966391

2. What This Policy Covers

•     People who visit and browse my website.

•     People who contact me through the website, by email, or by booking an exploratory call.

•     People who book or pay for an event, workshop or coaching with me.

•     It does not cover external websites I may link to. Those have their own privacy policies, and I am not responsible for them.

3. The Information I Collect

Depending on how you interact with me, I may collect:

•     Information you give me directly, such as your name, email address, phone number, organisation, and anything you choose to tell me in a message, enquiry or coaching conversation.

•     Booking and payment information, such as the event or service you booked and confirmation that payment was made. Card and bank details are handled directly by my website and payment providers, not by me, and I do not see or store your full card details.

•     Technical and usage information, such as your IP address, browser type, device, and how you use my website. My website platform (Squarespace) collects this automatically through cookies and similar technologies.

•     Sensitive information, only if you choose to share it (for example, telling me you are disabled or from a marginalised community to access a discount). I only use this for the purpose you shared it for, and I treat it with extra care.

4. Why I Use Your Information, and My Lawful Basis

Under UK data protection law I must have a valid reason (a “lawful basis”) for using your information. Here is what I do and why:

•     To respond to your enquiries and provide coaching or services – because it is necessary to take steps you have asked for or to perform our agreement (contract).

•     To process bookings and payments – to perform our contract and to keep proper financial records.

•     To meet legal and tax obligations – for example keeping invoices and records (legal obligation).

•     To run, secure and improve my website – based on my legitimate interest in operating my business safely and effectively.

•     To send you marketing or a newsletter – only with your consent, which you can withdraw at any time.

•     To handle a discount request or other special category data – with your explicit consent, and only for that purpose.

5. Cookies

•     My website uses cookies and similar technologies to make the site work, keep it secure, remember your preferences, and understand how it is used.

•     Some cookies are essential for the site to function; others are optional.

•     You can control or delete cookies through your browser settings, and through any cookie banner shown on the site. My website is hosted on Squarespace; you can read more about the cookies it uses at squarespace.com/cookie-policy.

6. Who I Share Your Information With

I do not sell your personal information. I only share it where necessary, with trusted providers who help me run my business, including:

•     Squarespace, which hosts my website and processes bookings and contact forms.

•     Payment providers [e.g. Stripe and/or PayPal], which securely process payments.

•     Professional advisers, such as my accountant, where needed for tax and accounting.

•     Authorities or regulators, only where I am legally required to disclose information.

•     These providers act on my instructions and are required to keep your information secure and use it only for the agreed purpose.

7. Sending Information Outside the UK

•     Some of my providers (such as Squarespace) are based in, or store data in, countries outside the UK, including the United States.

•     Where information is transferred outside the UK, I rely on those providers having appropriate safeguards in place (such as UK-approved standard contractual clauses or an adequacy decision) so your information stays protected to UK standards.

8. How Long I Keep Your Information

•     I keep your information only for as long as I need it for the purposes set out in this policy.

•     Enquiry and contact details: kept while we are in contact and for a reasonable period afterwards [for example up to 12 months], then deleted if we do not work together.

•     Client and coaching records: kept for the duration of our work and for a reasonable period afterwards.

•     Financial and booking records: kept for at least 6 years, as required by UK tax law.

•     When I no longer need your information, I delete it securely or anonymise it.

9. How I Keep Your Information Secure

•     I use reputable, secure platforms (such as Squarespace and established payment providers) that apply industry-standard security.

•     I limit access to your information to what is necessary, and take reasonable steps to keep it safe.

•     No system can be guaranteed 100% secure, but I take protecting your information seriously and act promptly if anything goes wrong.

10. Your Rights

Under UK data protection law you have the right to:

•     Be informed about how your information is used (which is what this policy is for).

•     Access a copy of the personal information I hold about you.

•     Rectification – ask me to correct information that is wrong or incomplete.

•     Erasure – ask me to delete your information in certain circumstances.

•     Restrict or object to how I use your information in certain circumstances.

•     Data portability – ask for your information in a portable format.

•     Withdraw consent at any time, where I rely on your consent (such as for marketing).

To exercise any of these rights, just email me at admin@healthequitysolutions.co.uk. I will respond within one month. There is normally no charge.

11. Children’s Privacy

•     My website and services are intended for adults and are not aimed at children.

•     I do not knowingly collect information from anyone under 18. If you believe a child has provided me with their information, please contact me and I will delete it.

12. How to Complain

•     If you are unhappy with how I have handled your information, please contact me first so I can try to put it right.

You also have the right to complain to the UK regulator, the Information Commissioner’s Office (ICO), at ico.org.uk, by calling 0303 123 1113, or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

13. Changes to This Policy

•     I may update this policy from time to time to reflect changes in how I work or in the law.

•     The latest version will always be on this page, with the “Last updated” date at the top.

Dr Kizanne James  |  Health Equity Solutions

admin@healthequitysolutions.co.uk  ·  healthequitysolutions.co.uk